Privacy - MorenoTapia

Data Protection Statement

1. General

Rafael Moreno Tapia, Las Palmas, Island of Gran Canaria, hereinafter referred to as Rafael Moreno Tapia, respects the privacy of every individual who visits our website. We would now like to inform you of the type of data collected by Rafael Moreno Tapia and how it is used. You will also find out how you can make use of your rights as a data subject.

Any changes made to the Data Protection Statement will be published on this page. This will allow you to be informed at any time about what kind of data we collect and how we use this data.

This data protection declaration does not apply to websites accessible via hyperlinks or websites of Rafael Moreno Tapia.

2. Collection, use and processing of personal data

Name of the entity responsible: Rafael Moreno Tapia, Las Palmas, Las Palmas, Argentina

Address of the responsible entity: Rafael Moreno Tapia, Servicio Atención al Consumidor. C/ Canal, 12-20, Sant Joan de Vilatorrada (08250, Las PalmasRafael Moreno Tapia, Spain

Rafael Moreno Tapia uses personal data primarily to provide this site to users and to ensure its proper and secure functioning. Any further processing of the information only occurs on the basis of other statutory permissions or obligations that the respective user has consented to Rafael Moreno Tapia.

Rafael Moreno Tapia stores and processes data specifically for the following purposes:

When users visit the website, Rafael Moreno Tapia automatically collects and stores certain data. This involves: the IP address or device ID hosted on the terminal device we need to transmit the requested content (e.g.: particular content, texts, images and product information, as well as data files provided for downloads, etc.), the users' activity in the context of the website, the type of terminal device concerned, the type of browser used, as well as the date and time of use.

Rafael Moreno Tapia stores this information for a maximum of 7 days in order to recognize and search for misuse.

Rafael Moreno Tapia also uses this information to improve the presentation of the service, features and functionality, as well as general administration tasks.

Apart from this, Rafael Moreno Tapia deletes or anonymizes data in use, including IP addresses, without inappropriate delays as soon as they are no longer needed for the purposes mentioned above.

The processing and use of the data is based on legal provisions that justify such operations on the grounds that (1) the processing is necessary to facilitate the website; or (2) Rafael Moreno Tapia has a legitimate overriding interest in ensuring and extending the functionality and error-free operation of the website and that it is tailored to the needs of users.

Recipients of the collected data may include members of the responsible internal departments, other affiliated companies of Rafael Moreno Tapia, external service providers (e.g. for hosting and content management, marketing agencies, other external providers if this is necessary for the services they provide), authorities in the exercise of their respective duties and powers, for example, in the event of an official request from you, or if necessary to establish, exercise or defend the rights of Rafael Moreno Tapia, and current or future acquirers of Rafael Moreno Tapia companies in the event of a business transaction, such as a sale, merger or acquisition.

3. Further processing of personal data

a) Table of consumer applications

You may have provided us with your contact details via our contact form. We will use your information to respond to your request.

The processing and use of your data is based on legal provisions that justify such operations and according to which the processing is necessary to process your request.

If you have not given your consent to prolonged storage, e.g. in the course of customer relationship management, we will not store the data beyond what is necessary to fulfill the above-mentioned purpose, or for as long as it is necessary due to the application of any statutory retention obligations.

b) Drawings

You may have provided your contact details and address when you entered one of the sweepstakes we periodically offer on our website. We will use your information for the purpose of conducting the sweepstakes.

We will not provide your information to any third party except for prize distribution or sweepstakes fulfillment.

The processing and use of your data is based on legal provisions that justify such operations and according to which the processing is necessary to carry out the sweepstakes.

c) Product testing

You may have provided your contact details and address when participating in product tests. We will use your data in order to carry out the product test.

We will not provide your data to any third party except for the purpose of conducting product testing.

The processing and use of your data is based on legal provisions that justify such operations and according to which the processing is necessary to carry out product testing.

d) Webinar

You may have provided us with your contact details, e.g. your e-mail address when participating in webinars. We will use your data in order to deliver the webinar.

We will not provide your information to any third party except for the purpose of delivering the webinar.

The processing and use of your data is based on legal provisions that justify such operations and according to which the processing is necessary to provide the webinar.

e) Surveys

You may have provided us with your contact details, e.g. your e-mail address, when participating in a survey. We will use your data for the purpose of conducting the survey.

We will not provide your information to any third party except for the purpose of conducting the survey.

The processing and use of your data is based on legal provisions that justify such operations and according to which the processing is necessary to carry out the survey.

f) Chatbot

Our Chatbot can be used without entering additional personal data, but you may have provided additional personal data by entering it in the free text field. We will use your data only to respond to your request. We may anonymize your request in order to keep it to improve the process.

We will not provide your data to any third party unless it is necessary for the purpose of responding to your request. The processing and use of your data is based on legal provisions that justify such operations and according to which the processing is necessary to respond to your request.

If you have not given your consent to longer storage, e.g. in the course of our customer relationship management, we will not store the data beyond what is necessary to fulfill the above-mentioned purpose, or for as long as necessary in case any legal retention obligations apply.

4. Consent / Revocation of Consent

a) Consumer/Customer Relationship Management/ Online Communities

You may have given your consent to Rafael Moreno Tapia to treat

- your contact information that you may have provided to Rafael Moreno Tapia,

- the content and circumstances of your electronic communication with Rafael Moreno Tapia such as through contact forms or e-mail,

- your use of Rafael Moreno Tapia's web pages,

- data about your participation in Rafael Moreno Tapia's online trainings,

- Rafael Moreno Tapia's Social Media activities (in Blogs, Facebook Fanpages, etc.)

- etc.

in the framework of Rafael Moreno Tapia's consumer/customer/online community relationship management,

in order to:

- advertising (by mail, in-browser, in-app and, as specified below, if you provide additional consent),

- providing technical advice, as in the case of the use of products or technologies,

- market studies

- provide online services such as eLearning, webinars, webinars

- event-related communication

- conducting surveys

- etc.

To achieve the selected objectives Rafael Moreno Tapia will be able to:

- combine the data listed above with other data that Rafael Moreno Tapia may have legitimately collected about you, for example from sweepstakes or other activities on the website, and

- analyze the data in order to determine relevant advertising measures.

In the course of this analysis, Rafael Moreno Tapia applies an automated methodology that helps prioritize sales leads. Contacts are divided into categories based on their online and offline activities. Based on the category to which they are assigned and the location in which they are located, the contacts will be assigned representatives and will receive different information about our products and services, as well as advertising material.

You may have given your consent to Rafael Moreno Tapia to transmit your personal data to GFK for the following purpose:

- adjustment and updating of contact addresses.

We will only store the data for as long as the consent is valid or if legal retention obligations apply.

You can revoke your consent with future effect at any time, for example by clicking on the respective hyperlink provided in the confirmation e-mail or by clicking here. The revocation of consent will not affect the legitimacy of the processing based on the consent prior to its revocation.

b) E-mail Advertising

You may also have given your consent for Rafael Moreno Tapia to contact you regarding offers, products and services relating to Rafael Moreno Tapia's range of detergents or adhesives via electronic mail (e-mail, sms, mms, instant message) and/or telephone.

We will use your data as set out in section 4.a) of this Data Protection Statement to provide you with relevant advertising measures.

5. Cookies, pixels, fingerprinting and similar technologies

This website uses cookies and similar technologies. Cookies are small units of data that are temporarily stored by your browser on your device's hard drive and are necessary to use our website. A cookie often includes a unique identifier, which is a randomly generated number stored on your device. Some expire at the end of your website session; others remain on your device longer. Technically necessary cookies will be used automatically. Other cookies (or similar technologies) will only be applied based on your prior consent.

There are different types of cookies. First-party cookies are those placed by the website visited and can only be read by that website. Third-party cookies are those placed by other organizations that we use for various services. For example, we use third-party analytics service providers that place cookies on our behalf to tell us what you like and dislike on our website. In addition, the website you visit may contain embedded content from, for example, YouTube, which in turn may set its own cookies.

Generally, a pixel is a transparent image of no more than 1 pixel x 1 pixel, which is placed on the website to collect data such as IP address, browser type, time of access or previously set cookies for the purpose of personalizing content or making navigation more efficient and easier. They are often used in combination with cookies, as pixels generate and manage cookies.

Provided you have given your consent, the website will collect data about the operating system, browser, language, installed fonts, IP address, plug-ins and other device information. In doing so, a device can be re-identified for marketing purposes relevant to the user.

You can find more information about Cookies and other technologies used by our website and their purposes on our Cookie Policy page. There, you can also withdraw your consent at any time with effect for the future by deactivating the relevant cookie settings.

a) Mapp Intelligence (formerly Webtrekk)

Provided that you have given your consent, this website collects and stores data for marketing and optimization purposes by using a technology of Mapp Digital c / o Webtrekk GmbH, Robert-Koch-Platz 4, 10115 Berlin, Germany, which is hosted in Germany. For this purpose, a cookie is installed on your device. This cookie will collect data such as browser and device information, your IP address, the websites visited and the time of access. This data is stored and further processed on the basis of anonymous user profiles or pseudonyms (depending on the respective technology and service). These user profiles are stored in cookies or other similar technologies as set out above. In addition to the data collected when accessing the website (as set out above), this may also include information relating to the website you are using to visit us, the websites you visit while you are with us and, if applicable, any search terms. you have been using to find our website.

Without the explicit consent of our users, the data collected with Mapp technologies is not used to identify a visitor personally and is not combined with any other personal data about the respective user.

More information on web tracking can be found in our provider's Data Protection Policy: https://mapp.com/privacy/.

Objection to data collection

You may withdraw your consent at any time effective for the future by disabling cookies on our site under "Cookie Policy". If you agree to the use of cookies in general, however, you do not agree to the use of the Mapp Intelligence cookie, you can go to this link (https://mapp.com/opt-out-mapp/) and set the opt-out option for this cookie. The cookie is set for the mentioned domain, per browser and device. Therefore, if you visit our website at home and at work or with different browsers, you should refuse the storage of data with each device or browser.

b) Google Ads

Provided that you have given your consent, this website uses "Google Ads", a service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), for the purpose of evaluating the effectiveness of advertising measures and addressing You again. When you visit our website, "Google Ads" installs a cookie on your device. With that cookie, Google processes the information generated by your device about your use of our website, interactions with our website and advertising measures, as well as your IP address, browser information, your previously visited websites and the date and time of access for the purposes. of analyzing and visualizing the measurement of the reach of our ads and displaying personalized ads. For this purpose, it can also be determined whether the different end devices belong to you or your household. With "Remarketing", users of our website can be re-identified and recognized on other websites within the Google advertising network (e.g. Google Search or YouTube) and shown ads tailored to their interests.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. According to European law, the USA does not guarantee an adequate level of data protection. State authorities may have access to this data due to mass surveillance laws. Once your personal data has been disclosed, it will not enjoy the same level of protection and you may not be able to exercise your rights in relation to the data.

By allowing cookies on the Rafael Moreno Tapia website, you agree to the use of the aforementioned data and to the processing described above by Google.

You can find more information about privacy in Google services here: http://www.google.de/intl/de/policies/privacy

Objection to data collection

You may withdraw your consent at any time effective for the future by disabling cookies on our site under "Cookie Policy". If you agree to the use of cookies in general, however, you do not wish to receive personalized advertising, you can find information about how to individually adjust your advertising settings with Google at the following link https://support.google.com/ads/answer/2662922?hl=en. You can also install an opt-out plug-in.

c) Google Campaign Manager 360 (formerly DoubleClick)

Provided you have given your consent, with Google Campaign Manager 360 we use a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, to show you relevant ads. To do this, Google sets a cookie on your device using your IP address. In addition to your IP address, browser and device information, websites visited and access time, this cookie also collects information about the advertisements displayed in your browser and which advertisements you click on. This allows Google and its partner sites to display interest-related ads based on past visits to Rafael Moreno Tapia pages or other websites. Campaign Manager cookies use a pseudonymous identification number assigned to your browser to verify the display and appealing ads. For this purpose, your browser is identified when ads are served and assigned to a target group. The cookies stored on your device by Google allow you to be retargeted, on the one hand (e.g. within the scope of "Google Ads") on Google websites and on the other hand (e.g. within the scope of "Google Campaign Manager 360") on our websites and, depending on your interests, when you visit the websites of other partners.

This information will also be used for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage.

Google may use your data for any purpose of its own, such as to create profiles and link your data with other data collected about you (e.g., through your Google Account).

The information generated by the cookie about your use of the website will be transferred to a Google server in the USA and stored there. According to European law, the USA does not guarantee an adequate level of data protection. State authorities may have access to this data due to mass surveillance laws. Once your personal data has been disclosed, it will not enjoy the same level of protection and you may not be able to exercise your rights in relation to the data.

By allowing cookies on the Rafael Moreno Tapia website, you agree to the use of the aforementioned data and to the processing described above by Google.

You can find more information about privacy in Google services here: http://www.google.de/intl/de/policies/privacy

Objection to data collection

You may withdraw your consent at any time effective for the future by disabling cookies on our site under "Cookie Policy". If you agree to the use of cookies in general, however, you do not agree to the use of Google Campaign cookies, you can access this link (http://www.google.com/settings/ads/onweb) to disable the Google Campaign Manager service.

d) Social Networks

Social media content management services, such as cookies and plugins from different social networks, are integrated into our websites. The associated services are provided by the respective companies ("providers") only after you have given your consent. The purpose of these services is to allow you to view and share our content with your friends and networks. These providers are:

- Facebook is operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, and within the European Union by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). For an overview of Facebook plug-ins and their appearance, please access: https://developers.facebook.com/docs/plugins

- Twitter is operated by Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). For an overview of Twitter plug-ins and how they look and feel, please visit: https://developer.twitter.com/en/docs/twitter-for-websites

- YouTube is provided by Google LLC, 1600 Amphitheater Parkway, Mountainview, California 94043, USA, and within the European Union by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). For an overview of YouTube plug-ins and their appearance, go to: https://developers.google.com/youtube/documentation.

- Instagram is provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Instagram"). For an overview of Instagram plug-ins and their appearance, please access: https://developers.facebook.com/docs/instagram

- LinkedIn is provided by LinkedIn Corporation, 1000 West Maude Avenue, Sunnyvale, California 94085, USA, and within the European Union by LinkedIn Ireland Unlimited Company, Gardner House, Wilton Plaza, Wilton Place, Dublin 2, Ireland ("LinkedIn"). For an overview of LinkedIn plug-ins and their appearance, please go to: https://developer.linkedin.com/plugins#.

To increase the protection afforded to your data when you visit their web pages, these social network services are incorporated as "2 click buttons". This integration mode ensures that, when accessing a page from within our website, which contains these plug-ins, you are not automatically connected to the providers' servers. Only if you activate the services of social networks and thereby enable data transmission, the browser will create a direct link to the servers of the providers. The content of the various plug-ins is then transmitted directly to your browser by the respective provider and displayed on your screen.

The social networking tool tells the provider your previously visited websites, your IP address, browser information and the date and time of the server request. When you make use of any of the social networking features (e.g., clicking the "Share" button, leaving a comment), this information will also be transmitted by the browser directly to the provider for retention. Those providers may use your data for any purpose of their own, such as analytics, marketing, profiling and linking your data with other data collected about you (such as through your user account with the respective provider) even if you are not logged into your social networks. account.

The providers process the data partly also in the USA. According to European law, the USA does not guarantee an adequate level of data protection. State authorities may have access to this data due to mass surveillance laws. Once your personal data has been disclosed, it will not enjoy the same level of protection and you may not be able to exercise your rights in relation to the data.

By enabling cookies on the Rafael Moreno Tapia website, you consent to the use of the above data and the processing described above by the providers.

You can find more information on the collection and use of data by the providers and on the rights and possibilities available to you to protect your privacy in these circumstances in the privacy / data protection policies of the providers:

-Privacy/data protection policy issued by Facebook: http://www.facebook.com/policy.php

-Privacy/data protection policy issued by Twitter: https://twitter.com/en/privacy

-Privacy/data protection policy issued by Google: https://policies.google.com/privacy

-Privacy/data protection policy issued by Instagram: https://help.instagram.com/155833707900388/

-Privacy/data protection policy issued by LinkedIn: https://www.linkedin.com/legal/privacy-policy

Objection to data collection

You may withdraw your consent at any time effective for the future by disabling cookies on our site under "Cookie Policy". You can also adjust your preferences by changing the settings of your browser or your social networks.

e) Valassis discount coupons

On our website, we offer discount coupons through the company Valassis. Valassis provides and controls the web address from which this functionality is processed.

Detailed information on functionality and data processing can be found at the following link (link: http://cuponesdigitales.valassis.es/privacidad/).

6. Your rights as a data subject/data protection officer

You may claim the right to access your data at any time. In addition, provided that the relevant requirements are met, you may claim the following rights:

Right of rectification

Right of elimination

Right to restrict data processing

Right to file a complaint with the respective competent data protection supervisory authority

Right to data portability (as of May 25, 2018).

Right to object

In case of data processing activities concerning your personal data which are carried out in accordance with a legitimate interest of Rafael Moreno Tapia, you have the right to object to such processing of your personal data at any time on grounds due to your specific situation. Rafael Moreno Tapia will stop such data processing unless he can provide sufficient grounds with respect to the processing to merit protection that outweigh his interests, rights and freedoms or if the processing serves to assert, enforce or defend against legal claims.

If you have given your consent to the processing of your personal data, you may withdraw your consent at any time with effect for the future.

In these cases, or in case you have other questions or intentions regarding your personal data, please send an e-mail message or a letter by post to our Data Protection Manager, Rafael Moreno Tapia - c/ Valencia, 37; 2º

35006 Las Palmas - info@morenotapia.com